Jamin Brazil of Happy Market Research discussesAnswers with Andy & Tom

At this year’s Insight Innovation Exchange (IIEX) in AustinTX, we had the pleasure of chatting with Industry stalwart Jamin Brazil of Happy Market Research. Jamin asked about our recent rebrand and the exciting new way that busy customer experience professionals and marketing researchers can leverage intersections between key metrics, customer segments and comment data to quickly get the most actionable answers (White Paper).

Follow links below to listen to the podcast interviews.

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[Republished from Happy Market Research]

Andy Greenawalt – OdinAnswers

Rebranded Odin Text. They pivoted from “what goes in” to “what goes out”. Odin Answers is the intersection between the text and segments that produces a just-in-time business insight. They specialize in servicing large Digital first companies.

Learn More: https://happymr.com/iiex-na-2019-andy-greenawalt-odinanswers/

Tom H. C. Anderson – OdinAnswers

This guy is the pioneer of text analytics. I’ve been a huge fan of his and his company. We even co-presented a few years ago at the CEOSummit.

In this episode he talks about how important it is to triangulate truth through multiple data sources while including the customer voice.

Learn More: https://happymr.com/iiex-na-2019-tom-anderson-odinanswers/

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As always feel free to post or email us your comments and questions.

We’d love to show you how your team can use OdinAnswers to be more effective. Feel free to request an exploratory call or live demo here.

Summer is here. Don’t let your team waste another minute waiting for a data scientist, or trying to connect thousands of customer comments, segments and business metrics. OdinAnswers can help.

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