fbpx
Talk to our Sales Team about our 15% Q4 Discount!

The OdinAnswers Blog

Customer Success

5 Service Leaders to follow on Twitter in 2020 Five Key Customer Signals to Track Through the COVID-19 Crisis Odinanswers provides free COVID-19 customer health monitor​

Market Research

A New Trend in Qualitative Research Advertising Effecitveness +OdinText Analitica de Texto En Español
trust, faith, encouragement
Tom Anderson

Trust is More Important Than CSAT

• 9 min read Is your company doing better or worse in terms of maintaining and building customer Trust right now? Sadly most companies can’t even answer that question. Yet Customer Trust is a far more important metric than Customer Satisfaction, Net Promoter Score or any of the other measures CX/CS Professionals commonly track.

Tom Anderson Jun 15, 2020

See OdinAnswers in Action

Schedule a demo or discovery meeting to see how OdinAnswers can reveal actionable insights for your business.
Schedule a meeting